Complaints Book

Personal Details

Service Details

Complaint Details

Legal Notice: In accordance with the Consumer Protection and Defense Code (Law No. 29571), the provider must respond to your complaint within a maximum of 30 calendar days. Fields marked with * are required.

Personal Details

Your information

Reference No.:

Full Name * Please enter your full name.

Passport / ID * Please enter a valid ID or Passport number.

Address * Please enter your address.

Email Address * Please enter a valid email address.

Phone / Mobile * Please enter a valid phone number.

Preferred Contact Method * Please select a contact method.

Service Details

Product or service involved

Product or Service * Please enter the product or service name.

Date of Incident * Please select the date of the incident.

Amount (USD) (optional)

Order / Receipt No. (optional)

Complaint Details

Description of the issue

Type of Record * Please select the type of record.

Detailed Description * Please describe your complaint.

What solution do you expect? * Please indicate the solution you expect.

Confirmations

I declare that the information provided is truthful and I take full responsibility for its content. *

I authorize the use of my personal data for the management of this complaint in accordance with the Personal Data Protection Law. *